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25/07/2001
Safety Council course calls time on call centre practices
The British Safety Council, one of the world’s leading independent health, safety and environmental organisations, is set to introduce new training in a bid to make Northern Ireland’s call centres safer.
The economic benefits of shifting customer service from High Street to smaller, dedicated sites have resulted in an industry that now employs around 5,000 people in Northern Ireland. Poor working conditions in some of these centres have led to their being branded ‘The coalmines of the 21st century’. Workers face a wealth of problems, ranging from bullying and noise to repetitive strain injury and stress.
In response to the risks faced by this sector, the Council has developed a Safety and Ergonomics in Call Centres course. It examines the key issues in the industry and is designed to help managers and safety professionals improve working conditions through better workplace design and improved management systems.
The one-day course covers musculoskeletal disorders, job design, risk assessment and management, ergonomics and safety training needs, call centre design and future concerns. It is also aimed at managers, supervisors, occupational health and human resources professionals.
The British Safety Council offers a range of training, audit and advisory services to some of the world’s top organisations.
The Council campaigns for higher standards in the workplace and lobbies opinion formers on health and safety issues.
(MB)
The economic benefits of shifting customer service from High Street to smaller, dedicated sites have resulted in an industry that now employs around 5,000 people in Northern Ireland. Poor working conditions in some of these centres have led to their being branded ‘The coalmines of the 21st century’. Workers face a wealth of problems, ranging from bullying and noise to repetitive strain injury and stress.
In response to the risks faced by this sector, the Council has developed a Safety and Ergonomics in Call Centres course. It examines the key issues in the industry and is designed to help managers and safety professionals improve working conditions through better workplace design and improved management systems.
The one-day course covers musculoskeletal disorders, job design, risk assessment and management, ergonomics and safety training needs, call centre design and future concerns. It is also aimed at managers, supervisors, occupational health and human resources professionals.
The British Safety Council offers a range of training, audit and advisory services to some of the world’s top organisations.
The Council campaigns for higher standards in the workplace and lobbies opinion formers on health and safety issues.
(MB)
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26 April 2002
NI urged to enter National Safety Awards scheme
The British Safety Council is inviting businesses and organisations in Northern Ireland to enter its National Safety Awards scheme. Six organisations in Northern Ireland are in line for awards with applications invited from large and small enterprises, and from public and private sectors. Last year more than 1,000 organisations were honoured.
NI urged to enter National Safety Awards scheme
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18 July 2018
Guide To Sale Of Second-Hand Goods Published
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02 August 2002
Antrim company wins top UK safety award
Blackbourne Electrical Company, based in Antrim, has won a prestigious safety award from the British Safety Council - the Gold ROSPA Award. Only companies with below-average accident rates are eligible and they face a tough test in order to satisfy the independent Awards Panel.
Antrim company wins top UK safety award
Blackbourne Electrical Company, based in Antrim, has won a prestigious safety award from the British Safety Council - the Gold ROSPA Award. Only companies with below-average accident rates are eligible and they face a tough test in order to satisfy the independent Awards Panel.
17 February 2005
TUC urges protection for safety whistleblowers
Hundreds of workers are sacked each year for refusing to work in unsafe offices and factories, the Trades Union Congress (TUC) has claimed. An article in the spring edition of the health and safety magazine, ‘Hazards’, stated that, since 1999, 1,500 'whistleblowers' had been sacked from their jobs after raising safety concerns with their employers.
TUC urges protection for safety whistleblowers
Hundreds of workers are sacked each year for refusing to work in unsafe offices and factories, the Trades Union Congress (TUC) has claimed. An article in the spring edition of the health and safety magazine, ‘Hazards’, stated that, since 1999, 1,500 'whistleblowers' had been sacked from their jobs after raising safety concerns with their employers.
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Northern Ireland WeatherToday:A showery start with outbreaks most frequent north of Lough Neagh and through the morning, before dwindling during the afternoon as the northwest breezes ease and brighter spells of weak sunshine prosper. Maximum temperature 8 °C.Tonight:A dry night, save for a few light showers around the coasts, with prolonged clear spells and light winds bringing a frosty dawn for many in central and southern parts. Minimum temperature -3 °C.
