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20/07/2001
DVTA BLAME OPERATIONAL DIFFICULTIES FOR DELAYS
OPERATIONAL DIFFICULTIES within the Driver and Vehicle Testing Agency (DVTA) are being blamed for a delay in the organisation’s handling of MOT and driving test applications.
The delay means that customers at some centres may have to wait for up to two months before they receive a date for their test.
There are two important developments currently underway which will change the testing arrangements over the next 2-3 years. The first is a major contract for replacing vehicle test equipment, due to start later this year and continue on a phased basis over the next two years. The re-equipment is expected to improve the objectivity of the test, produce a better working environment for staff and reduce the waiting time for an appointment.
The second development involves a procurement exercise for the development of a computerised booking system. Current vehicle test booking arrangements are largely manually based. The exercise is already underway and a successful bidder has recently been selected. It is planned that the new booking service will be available in summer 2002.
Operating from 15 test centres, two satellite driving test centres and six theory test centres throughout Northern Ireland, the DVTA has carried out 452,000 vehicle tests, 37,000 theory tests and almost 44,000 practical driving tests during the period 2000-01. (CL)
The delay means that customers at some centres may have to wait for up to two months before they receive a date for their test.
There are two important developments currently underway which will change the testing arrangements over the next 2-3 years. The first is a major contract for replacing vehicle test equipment, due to start later this year and continue on a phased basis over the next two years. The re-equipment is expected to improve the objectivity of the test, produce a better working environment for staff and reduce the waiting time for an appointment.
The second development involves a procurement exercise for the development of a computerised booking system. Current vehicle test booking arrangements are largely manually based. The exercise is already underway and a successful bidder has recently been selected. It is planned that the new booking service will be available in summer 2002.
Operating from 15 test centres, two satellite driving test centres and six theory test centres throughout Northern Ireland, the DVTA has carried out 452,000 vehicle tests, 37,000 theory tests and almost 44,000 practical driving tests during the period 2000-01. (CL)
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