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21/03/2013
NSPCC Reports 58% Increase In Calls
The National Society for the Protection of Cruelty to Children (NSPCC) has reported a 58% increase in the number of calls from Northern Ireland, compared to last year.
353 of the contacts made resulted in referrals to the police or children's services.
The NSPCC Helpline is a telephone and online service for adults who are concerned about the welfare of a child or young person.
Margaret Gallagher, local campaigns coordinator for the NSPCC in Northern Ireland, said that delays in reporting concerns may contribute to the undue distress and suffering of a child experiencing abuse or neglect.
MS Gallagher said: "We understand that it's incredibly difficult to pick up the phone, and we are really grateful to those people who do take action when they have concerns.
"People clearly have the desire to act but are unsure how or when to do it. What we would emphasise is that trained professionals assess the information given and either give advice and support to the caller or make a referral to children's services or police if required.
"You can't be expected to know for certain and that's where the NSPCC can help."
The charity has launched a campaign to highlight there is help for children.
Ms Gallagher continued: "The majority of contacts leading to referrals came from members of the public, not from family members or professionals.
"While many of the contacts to the helpline simply result in our counsellors providing child protection advice and guidance to parents, relatives, friends and members of the public, the key message we want to send is 'Don't Wait Until You're Certain'."
(CD)
353 of the contacts made resulted in referrals to the police or children's services.
The NSPCC Helpline is a telephone and online service for adults who are concerned about the welfare of a child or young person.
Margaret Gallagher, local campaigns coordinator for the NSPCC in Northern Ireland, said that delays in reporting concerns may contribute to the undue distress and suffering of a child experiencing abuse or neglect.
MS Gallagher said: "We understand that it's incredibly difficult to pick up the phone, and we are really grateful to those people who do take action when they have concerns.
"People clearly have the desire to act but are unsure how or when to do it. What we would emphasise is that trained professionals assess the information given and either give advice and support to the caller or make a referral to children's services or police if required.
"You can't be expected to know for certain and that's where the NSPCC can help."
The charity has launched a campaign to highlight there is help for children.
Ms Gallagher continued: "The majority of contacts leading to referrals came from members of the public, not from family members or professionals.
"While many of the contacts to the helpline simply result in our counsellors providing child protection advice and guidance to parents, relatives, friends and members of the public, the key message we want to send is 'Don't Wait Until You're Certain'."
(CD)
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