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18/08/2003
Call centres to create 250 new jobs
A Northern Ireland-owned call centre operator has announced a £2.6 million investment which is expected to create 250 new jobs at its bases in counties Londonderry and Down.
Anderson Manning Associates (AMA) will create 100 new jobs at its new base in Londonderry while an extra 150 jobs will be created at it expands its existing centre in Bangor.
AMA has located the Londonderry centre at the Rosemount Building, a complex developed specifically for IT investors and within a New Targeting Social Need area while its Bangor centre is on the Newtownards Road.
Commenting on the expansion, AMA Managing Director, Stuart Anderson said: “We are projecting sustained growth as a result of several recent contract successes involving leading companies in Great Britain and from an expansion of our existing business.
“To carry forward the strong growth that we have experienced over the years, we are offering our clients additional value in terms of existing and new services including enhanced client management and support for strategic planning.
“Our business depends upon the availability of quality people who are easily motivated and keen to develop new skills. We’ve developed a strong team in Bangor over the years and are now able to access well-educated people in the North West through our Derry operation."
Established in 1993 with five employees as a telesales agency, AMA now offers a range of services, including telemarketing, fundraising for charities, inbound and outbound campaigns and direct mail, and draws 80% of its business from clients in markets outside Northern Ireland.
The company also offers customers related services including fulfilment, warehousing, e-business enabled solutions and data management.
(MB)
Anderson Manning Associates (AMA) will create 100 new jobs at its new base in Londonderry while an extra 150 jobs will be created at it expands its existing centre in Bangor.
AMA has located the Londonderry centre at the Rosemount Building, a complex developed specifically for IT investors and within a New Targeting Social Need area while its Bangor centre is on the Newtownards Road.
Commenting on the expansion, AMA Managing Director, Stuart Anderson said: “We are projecting sustained growth as a result of several recent contract successes involving leading companies in Great Britain and from an expansion of our existing business.
“To carry forward the strong growth that we have experienced over the years, we are offering our clients additional value in terms of existing and new services including enhanced client management and support for strategic planning.
“Our business depends upon the availability of quality people who are easily motivated and keen to develop new skills. We’ve developed a strong team in Bangor over the years and are now able to access well-educated people in the North West through our Derry operation."
Established in 1993 with five employees as a telesales agency, AMA now offers a range of services, including telemarketing, fundraising for charities, inbound and outbound campaigns and direct mail, and draws 80% of its business from clients in markets outside Northern Ireland.
The company also offers customers related services including fulfilment, warehousing, e-business enabled solutions and data management.
(MB)
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