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23/04/2015
Bank Of Ireland Admits Delay In Payments
The Bank of Ireland has confirmed that some customers may face a delay in payments being made into their accounts.
A number of customers contacted the bank through social media to complain that payments,which were due to go into their counts today, had not been received.
In a statement the bank said: "We acknowledge that some payments are being processed at a later time than customers anticipate but we wish to reassure our customers that any credit due into their account today will be processed today."
(CD/MH)
A number of customers contacted the bank through social media to complain that payments,which were due to go into their counts today, had not been received.
In a statement the bank said: "We acknowledge that some payments are being processed at a later time than customers anticipate but we wish to reassure our customers that any credit due into their account today will be processed today."
(CD/MH)
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The Bank of Ireland UK has offered an apology to its customers after a delay in processing payments. On Monday, a spokesperson for the bank said the glitch affects some customers who are expecting payments to arrive into their accounts today (3 February). They added that the money should appear in the relevant account by close of business.
31 August 2012
Ulster Bank Announce Compensation Details
Ulster Bank have announced details of the compensation it will pay to customers who were affected by the recent computer glitch. The bank said customers who ere left out-of-pocket will be reimbursed, as well as an additional 20% on top of theses up to a maximum of £100, to Personal and SME customers.
Ulster Bank Announce Compensation Details
Ulster Bank have announced details of the compensation it will pay to customers who were affected by the recent computer glitch. The bank said customers who ere left out-of-pocket will be reimbursed, as well as an additional 20% on top of theses up to a maximum of £100, to Personal and SME customers.
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