05/07/2022

Dublin Airport Reports 'Significant Improvements' For Passengers

Dublin Airport (DA) has reported 'significant improvements' in the passenger experience at airport security were made in June, indicating that the plans in place to manage the operation over the busy summer period "are achieving their desired result".

Since Friday 01 July and the start of the official school summer holidays, over 420,000 passengers have travelled through Dublin Airport, with 50,000 to 56,000 people departing each day. The vast majority are getting through security screening in less than 45 minutes.

By comparison with the more drastic measures and impacts reported by peer airports internationally, DA's current plans are proving effective, and they said that they have "increasing confidence, that other than COVID risks, we are now in a much more robust position to manage peak summer traffic over the coming weeks".

daa is working around the clock, to ensure they have the right plans and resourcing levels in place to sustain DA's operations successfully during the extremely busy summer period ahead. They said that they are keen to avoid capacity reductions, which have been deployed at other UK and European airports, as these would have a material impact on the summer travel plans of a significant number of passengers and families, most of whom have not enjoyed a foreign holiday in over two years and impact business travellers.

Staffing challenges facing the aviation supply chain across airlines, ground handling companies, and third-party contractors are impacting check-in, baggage handling, retail and cleaning services, and impacting the customer experience

While the vast majority of flights at Dublin Airport operated according to schedule, a spike in COVID-19 cases resulted in some airlines and baggage handling crews being short of staff resulting in flight cancellations and delays at airline check-in desks and bag drop areas. Whereas issues relating to flight cancellations and delayed, or lost luggage are outside daa's remit, we empathise with those affected and regret the impact this is having on their passenger experience.

• Passenger advice

Anyone who has been impacted by flight cancellations or who needs assistance with baggage tracing should contact their airline or the airline's ground handling company on these matters.

daa continues to ask all passengers to heed our advice – to be at the airport 2.5 hours before a short-haul flight or 3.5 hours prior to a long-haul departure, with up to an additional hour allowed if checking in a bag, if possible, by checking with their airline.


Related Northern Ireland News Stories
Click here for the latest headlines.

14 November 2024
Belfast Christmas Market Announces Dublin Express As Official Travel Partner
Belfast Christmas Market is set to celebrate its 20th anniversary in style, with the announcement of Dublin Express as its official travel partner. Opening its gates on November 16th at 12 noon, the market is expected to attract over a million visitors.
16 December 2022
12 Airport Tips For Christmas Travellers
Dublin Airport has launched its '12 Airport Tips for Christmas' to help ensure passengers move smoothly through the airport over the festive period.
13 April 2011
City Airport's Holiday Routes Opposed
Seven new routes to holiday destinations in continental Europe are to operate from George Best Belfast City Airport - thanks to boosted aircraft engines. Bmibaby will run services to Malaga, Alicante, Palma, Faro, Ibiza, Amsterdam and Geneva.
15 May 2023
City Airport Named More Punctual Airport In NI
The George Best Belfast City Airport has been named Northern Ireland's most punctual airport in 2022, by the Civil Aviation Authority. The data analyses arriving and departing scheduled and chartered flights, with figures for 2022 showing that Belfast City Airport matched in its rankings with partner airports East Midlands and Exeter.
25 October 2016
United Airlines Flight Makes Emergency Landing At Shannon Airport
A United Airlines flight from Belfast to Newark has made an emergency landing at Shannon Airport in Co Clare. The Boeing 757-224 landed safely at the airport on Monday afternoon, 24 October, following a "mechanical issue". Journalist Lesley-Anne McKeown who was on the flight tweeted: "Full praise to staff on UA076 from Belfast to Newark.