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03/11/2023
Bank of Ireland Announces Support For Those Impacted By Floods
The Bank of Ireland (BoI) has announced a range of support measures for people affected by flooding over the past week, including payment flexibility on existing products as well as temporary overdraft and loan facilities
Mortgage customers who are concerned about maintaining their payments due to the impact of flooding are encouraged to get in touch to discuss the range of support available to them.
Recognising the particular impact of the adverse weather in Newry, Bank of Ireland's Newry branch will host a drop-in clinic for customers in the area impacted by the flooding on Tuesday 7 November from 10am – 4pm where branch and business advisors will be on hand to discuss the support available.
Discussing the various supports, George Higginson, Managing Director NI and UK Strategic Partnerships, Bank of Ireland UK said: "The recent weather has been devastating for some of our customers and we are committed to providing support to them and communities across the country who are impacted by the flooding. We will take a flexible approach to payments on mortgages and we are providing additional assistance for business customers at this time. I would really encourage customers to come and talk to us if they have been affected and need that support. I hope everyone stays safe during this severe weather."
Across Northern Ireland, Bank of Ireland Business Customers that require assistance as a result of the adverse weather should contact their local business manager directly or speak to the Business Direct team on 0800 109010. Lines are open Monday to Friday 9am – 5pm.
Bank of Ireland Personal Customers that require assistance as a result of the adverse weather can call 0345 736 5555 for support. Lines are open Monday to Friday 9am – 5pm, Saturday 9am -2pm.
Mortgage customers who are concerned about maintaining their payments due to the impact of flooding are encouraged to get in touch to discuss the range of support available to them.
Recognising the particular impact of the adverse weather in Newry, Bank of Ireland's Newry branch will host a drop-in clinic for customers in the area impacted by the flooding on Tuesday 7 November from 10am – 4pm where branch and business advisors will be on hand to discuss the support available.
Discussing the various supports, George Higginson, Managing Director NI and UK Strategic Partnerships, Bank of Ireland UK said: "The recent weather has been devastating for some of our customers and we are committed to providing support to them and communities across the country who are impacted by the flooding. We will take a flexible approach to payments on mortgages and we are providing additional assistance for business customers at this time. I would really encourage customers to come and talk to us if they have been affected and need that support. I hope everyone stays safe during this severe weather."
Across Northern Ireland, Bank of Ireland Business Customers that require assistance as a result of the adverse weather should contact their local business manager directly or speak to the Business Direct team on 0800 109010. Lines are open Monday to Friday 9am – 5pm.
Bank of Ireland Personal Customers that require assistance as a result of the adverse weather can call 0345 736 5555 for support. Lines are open Monday to Friday 9am – 5pm, Saturday 9am -2pm.
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Northern Ireland WeatherToday:A very mild, but mostly cloudy day, although with some bright or sunny spells. It will be mostly dry in the morning, but a little patchy light rain or drizzle at times in the afternoon. Maximum temperature 14 °C.Tonight:A band of heavier rain will move east during the evening before clearing eastwards after midnight. then mostly dry through the early hours, but a little rain towards dawn. Minimum temperature 8 °C.
