25/06/2025

Belfast City Airport Retains Accessibility Rating

Belfast City Airport has once again achieved a 'Very Good' accessibility rating, the highest possible accolade, for the eighth consecutive year.

The rating was awarded following an annual in-depth assessment conducted by the Civil Aviation Authority (CAA).

The CAA's evaluation meticulously reviewed the airport's performance across several key areas. These included waiting time metrics for both arriving and departing assisted passengers, the overall quality of the service provided, and the effectiveness of the airport's engagement with disability stakeholders, particularly through its Accessibility Forum.
News Image
Judith Davis, Head of Operations at Belfast City Airport, commented on the consistent achievement: "Our continued 'Very Good' accessibility rating reflects the unwavering commitment of our entire team to make air travel accessible and welcoming for all. From working closely with disability stakeholders to delivering thoughtful, timely assistance, we take pride in ensuring every passenger receives the care, respect, and support they deserve."

Belfast City Airport's comprehensive accessibility services are delivered in partnership with CCS Airport Services.

Nicola Stewart, Station Manager for CCS Airport Services at Belfast City Airport, added: "This achievement is a direct result of the dedication and care shown by our team every day. Everyone plays a part in ensuring passengers feel supported from the moment they arrive at Belfast City Airport, and we are pleased to contribute to an environment where individual needs are understood and met with compassion."

This consistent high rating reaffirms Belfast City Airport's position as a leading example of accessible air travel within the UK.

Related Northern Ireland News Stories
Click here for the latest headlines.

06 February 2003
bmi to concentrate services at Belfast City
bmi has announced that it is to discontinue its Heathrow service from Belfast International Airport (BIA) and concentrate resources in Belfast City Airport. However, bmi will maintain a presence at BAI as bmibaby will be including Belfast International as a destination to be served from a new UK base to be announced shortly.
05 October 2001
British Midland step in to serve Heathrow
British Midland has announced that the airline will fly to London Heathrow from both Belfast City Airport and from Belfast International Airport.
27 September 2023
Belfast City Airport Ranked UK's Most Punctual Airport
The Civil Aviation Authority (CAA) has ranked Belfast City Airport as the UK's Most Punctual Airport for the first quarter of 2023. The CAA analyses data on arriving and departing scheduled and chartered flights to rank airports performance.
17 August 2023
Belfast City Airport Named UK's Most Punctual Airport
Belfast City Airport has been ranked the UK’s Most Punctual Airport for Q1 2023 according to data released by the Civil Aviation Authority.
19 July 2012
Aer Lingus To Move To City Airport
Aer Lingus flights are to go from George Best Belfast City Airports as of the autumn. The airline is switching its operations there from its former base at Belfast International Airport. It will fly three flights daily in each direction to both London Heathrow and Gatwick.