Menu
05/12/2002
Social security agency guides speak plainly
A series of A to Z Guides to public services published by the Social Security Agency in partnership with voluntary groups has won a national award from the Plain English Campaign.
The ‘Inside Write’ commendation was presented to agency staff today in recognition of their user-friendly way of communicating information about the benefits available to the public and how to claim them. The Agency was the only winner from Northern Ireland in this year’s Plain English competition.
The Chief Executive of the Social Security Agency, Chris Thompson, said: “Our Agency is very proud of this achievement. It is an important recognition of the improvement in the quality of our customer information. Public services can only really be fully accessed if the people know about them.”
The three A-Z Guides for Farmers, Pensioners, and People with Disabilities impressed the judges with their clear and easy to follow sign-posted information.
Mr Thompson paid credit to the voluntary and community organisations, which helped to produce the guides: “This award is shared by everyone who was involved in the projects. We have especially enjoyed working closely with the voluntary groups. Without their input, the guides would not have achieved this success.”
The awards were presented at The Brewery in London by comedienne Sandi Toksvig.
The Social Security Agency has been a corporate member of the Plain English Campaign since March 2002. 'Plain English' is defined as language that the intended audience can understand and act upon from a single reading.
Inside Write Awards is a specific category open to public sector organisations for producing documents with clarity which meet the standard set out by the Plain English campaign.
The A-Z guides can be seen on the Social Security Agency website at www.ssani.gov.uk
(SP)
The ‘Inside Write’ commendation was presented to agency staff today in recognition of their user-friendly way of communicating information about the benefits available to the public and how to claim them. The Agency was the only winner from Northern Ireland in this year’s Plain English competition.
The Chief Executive of the Social Security Agency, Chris Thompson, said: “Our Agency is very proud of this achievement. It is an important recognition of the improvement in the quality of our customer information. Public services can only really be fully accessed if the people know about them.”
The three A-Z Guides for Farmers, Pensioners, and People with Disabilities impressed the judges with their clear and easy to follow sign-posted information.
Mr Thompson paid credit to the voluntary and community organisations, which helped to produce the guides: “This award is shared by everyone who was involved in the projects. We have especially enjoyed working closely with the voluntary groups. Without their input, the guides would not have achieved this success.”
The awards were presented at The Brewery in London by comedienne Sandi Toksvig.
The Social Security Agency has been a corporate member of the Plain English Campaign since March 2002. 'Plain English' is defined as language that the intended audience can understand and act upon from a single reading.
Inside Write Awards is a specific category open to public sector organisations for producing documents with clarity which meet the standard set out by the Plain English campaign.
The A-Z guides can be seen on the Social Security Agency website at www.ssani.gov.uk
(SP)
Related Northern Ireland News Stories
Click here for the latest headlines.
25 November 2024
DfI Outlines Congestion Mitigation Measures In Belfast City Centre
The Department for Infrastructure (DfI) has announced a series of measures aimed at alleviating traffic congestion in Belfast City Centre. A strategic oversight group, comprising the DfI, Belfast City Council, PSNI, and Translink, has been formed to identify and implement effective solutions to reduce peak-time delays.
DfI Outlines Congestion Mitigation Measures In Belfast City Centre
The Department for Infrastructure (DfI) has announced a series of measures aimed at alleviating traffic congestion in Belfast City Centre. A strategic oversight group, comprising the DfI, Belfast City Council, PSNI, and Translink, has been formed to identify and implement effective solutions to reduce peak-time delays.
21 November 2024
Public Consultation On Decriminalising Rough Sleeping And Begging
The public is invited to share their opinions on proposals to decriminalise rough sleeping and begging in Northern Ireland. Justice Minister Naomi Long has launched a consultation on the repeal of Section 4 of the Vagrancy Act 1824 and Section 3 of the Vagrancy (Ireland) Act 1847.
Public Consultation On Decriminalising Rough Sleeping And Begging
The public is invited to share their opinions on proposals to decriminalise rough sleeping and begging in Northern Ireland. Justice Minister Naomi Long has launched a consultation on the repeal of Section 4 of the Vagrancy Act 1824 and Section 3 of the Vagrancy (Ireland) Act 1847.
19 November 2024
BCC Launches Public Consultation On £100m Belfast Stories Project
Belfast City Council has today launched a public consultation on the ambitious £100 million Belfast Stories project. The initiative aims to transform the former Bank of Ireland building and surrounding site into a major public space, visitor attraction, and creative hub.
BCC Launches Public Consultation On £100m Belfast Stories Project
Belfast City Council has today launched a public consultation on the ambitious £100 million Belfast Stories project. The initiative aims to transform the former Bank of Ireland building and surrounding site into a major public space, visitor attraction, and creative hub.
14 October 2022
Swann To Reduce Agency Spending In Health And Social Care
Health Minister Robin Swann has announced new measures to reduce expenditure on agency staffing within health and social care and to eliminate the use of off-contract agencies. The use of off-contract agencies has contributed significantly to an increase in agency staff expenditure over the last decade.
Swann To Reduce Agency Spending In Health And Social Care
Health Minister Robin Swann has announced new measures to reduce expenditure on agency staffing within health and social care and to eliminate the use of off-contract agencies. The use of off-contract agencies has contributed significantly to an increase in agency staff expenditure over the last decade.
17 June 2004
Social Security Agency reduces fraud losses by £6.25m
The Social Security Agency has saved more than £6.25 million of taxpayers’ money after investigating more than 4,000 cases of benefit fraud, it was revealed today. During the period from April 2003 to March 2004, the Agency investigated more than 7,700 benefit cases, resulting in changes to the benefits paid in almost 4,000 instances.
Social Security Agency reduces fraud losses by £6.25m
The Social Security Agency has saved more than £6.25 million of taxpayers’ money after investigating more than 4,000 cases of benefit fraud, it was revealed today. During the period from April 2003 to March 2004, the Agency investigated more than 7,700 benefit cases, resulting in changes to the benefits paid in almost 4,000 instances.
-
Northern Ireland WeatherToday:A showery start with outbreaks most frequent north of Lough Neagh and through the morning, before dwindling during the afternoon as the northwest breezes ease and brighter spells of weak sunshine prosper. Maximum temperature 8 °C.Tonight:A dry night, save for a few light showers around the coasts, with prolonged clear spells and light winds bringing a frosty dawn for many in central and southern parts. Minimum temperature -3 °C.
