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28/07/2009
Call Centre Dials-up 200 Jobs
A major UK supermarket chain is ringing the changes this week with news of around 200 new jobs for Co Down.
Sainsbury's is creating the new positions at the Newry-based Teleperformance Call Centre.
It has been awarded the contract to provide helpline and customer service facilities for the supermarket's first phase of adding non-food merchandise to its sainsburys.co.uk website.
The newly-improved site will initially offer 4,500 home and lifestyle products rising to 8,000 by September - a significant increase in the number and variety of products that can currently be purchased online from the sainsburys.co.uk website.
To coincide with this launch, customers will be offered a customer service line which will be managed through the Newry Call centre.
David Davidson, Regional Operations Manager for Northern Ireland (pictured here) said: "We are delighted to be creating these additional jobs in Northern Ireland.
"Teleperformance in both Newry and Bangor manage a number of Sainsbury's call centre services," he said, also noting that they have recently taken on more than 100 new staff for the west Belfast store at the Kennedy Centre which is opening later this summer.
"This call centre job announcement shows our continuing commitment to Northern Ireland in all capacities," he said.
Teleperformance is based at the same site as Sainsbury's Newry store at The Quays Shopping Centre.
Commenting, Adam Gould, Director of Commercial Sector at Teleperformance said: "This is a real boost for the local area and for Teleperformance.
"We are delighted to be extending our commitment to Sainsbury's and look forward to welcoming new colleagues and implementing the new programme."
(BMcC/JM)
Sainsbury's is creating the new positions at the Newry-based Teleperformance Call Centre.
It has been awarded the contract to provide helpline and customer service facilities for the supermarket's first phase of adding non-food merchandise to its sainsburys.co.uk website.
The newly-improved site will initially offer 4,500 home and lifestyle products rising to 8,000 by September - a significant increase in the number and variety of products that can currently be purchased online from the sainsburys.co.uk website.
To coincide with this launch, customers will be offered a customer service line which will be managed through the Newry Call centre.
David Davidson, Regional Operations Manager for Northern Ireland (pictured here) said: "We are delighted to be creating these additional jobs in Northern Ireland.
"Teleperformance in both Newry and Bangor manage a number of Sainsbury's call centre services," he said, also noting that they have recently taken on more than 100 new staff for the west Belfast store at the Kennedy Centre which is opening later this summer.
"This call centre job announcement shows our continuing commitment to Northern Ireland in all capacities," he said.
Teleperformance is based at the same site as Sainsbury's Newry store at The Quays Shopping Centre.
Commenting, Adam Gould, Director of Commercial Sector at Teleperformance said: "This is a real boost for the local area and for Teleperformance.
"We are delighted to be extending our commitment to Sainsbury's and look forward to welcoming new colleagues and implementing the new programme."
(BMcC/JM)
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