31/10/2011
Avoid Frozen Pipes Says Consumer Group
A government body has issued advice for the public to avoid frozen pipes this winter.
According to a pre-winter-warning from the Consumer Council, cold weather can wreak havoc on water pipes but by following a few simple steps, you can minimise risk to your home, heating and water supply when the weather takes a turn for the worse.
"As water expands when it gets colder it can put enough pressure on household pipes to burst them at the seams", the report says, "Sometimes it is only as the weather warms up that the damage becomes clear".
The council's top tips for preventing frozen pipes include: making sure you know where your inside stop valve is and check that it is working - it's usually under the kitchen sink; ensuring pipes in cold draughty areas are insulated; checking the insulation in your loft is thick enough, and that it covers over and around the water pipes where possible; and not putting insulation underneath the water tank.
Dame Yve Buckland, Chair of the Consumer Council for Water, said: "Last winter was hard for us all but for many it was made much worse by having to deal with frozen and burst water pipes.
"Prevention is certainly better than cure and much easier on the pocket. So time invested now following our simple advice could save you a whole load of hassle."
The homeowner is usually responsible for repairing any leaks on the supply pipe running to their property under their garden and for the plumbing inside the house. However, the Consumer Council advised the public to check your building insurance policy to see if it includes damage to pipes and drains.
"If you suspect a leak on your supply pipe contact your water company. Most water companies will offer to help find the leak, and can give advice or assistance to repair it."
Household customers who have a water meter may be eligible for a reduction in their water bill so that they do not pay for water lost through leakage. However, the leak must be underground, and be repaired quickly.
This information and other useful advice including how to thaw out frozen pipes and how to contact your water company in an emergency, can be found on the website www.direct.gov.uk/getreadyforwinter.
(DW)
According to a pre-winter-warning from the Consumer Council, cold weather can wreak havoc on water pipes but by following a few simple steps, you can minimise risk to your home, heating and water supply when the weather takes a turn for the worse.
"As water expands when it gets colder it can put enough pressure on household pipes to burst them at the seams", the report says, "Sometimes it is only as the weather warms up that the damage becomes clear".
The council's top tips for preventing frozen pipes include: making sure you know where your inside stop valve is and check that it is working - it's usually under the kitchen sink; ensuring pipes in cold draughty areas are insulated; checking the insulation in your loft is thick enough, and that it covers over and around the water pipes where possible; and not putting insulation underneath the water tank.
Dame Yve Buckland, Chair of the Consumer Council for Water, said: "Last winter was hard for us all but for many it was made much worse by having to deal with frozen and burst water pipes.
"Prevention is certainly better than cure and much easier on the pocket. So time invested now following our simple advice could save you a whole load of hassle."
The homeowner is usually responsible for repairing any leaks on the supply pipe running to their property under their garden and for the plumbing inside the house. However, the Consumer Council advised the public to check your building insurance policy to see if it includes damage to pipes and drains.
"If you suspect a leak on your supply pipe contact your water company. Most water companies will offer to help find the leak, and can give advice or assistance to repair it."
Household customers who have a water meter may be eligible for a reduction in their water bill so that they do not pay for water lost through leakage. However, the leak must be underground, and be repaired quickly.
This information and other useful advice including how to thaw out frozen pipes and how to contact your water company in an emergency, can be found on the website www.direct.gov.uk/getreadyforwinter.
(DW)
Related UK National News Stories
Click here for the latest headlines.
18 April 2008
Consumer Council For Water 'Disappointed Fine Will Not Benefit Customers'
Following Ofwat's announcement that Thames Water will pay a reduced fine of £9.7 million, down from £12.
Consumer Council For Water 'Disappointed Fine Will Not Benefit Customers'
Following Ofwat's announcement that Thames Water will pay a reduced fine of £9.7 million, down from £12.
09 January 2014
Burst Water Main Causes Chaos
A burst water main has caused considerable flooding in Glasgow. A statement from Scottish Water said: "An issue with a faulty valve which regulates pressure has resulted in burst water mains in Mount Stuart Street, Shawlands; Cowcaddens and Duke St at the junction of East Wellington Street and Shettleston Road.
Burst Water Main Causes Chaos
A burst water main has caused considerable flooding in Glasgow. A statement from Scottish Water said: "An issue with a faulty valve which regulates pressure has resulted in burst water mains in Mount Stuart Street, Shawlands; Cowcaddens and Duke St at the junction of East Wellington Street and Shettleston Road.
07 November 2003
Water price rise proposals 'unacceptable for customers'
WaterVoice has today described companies' proposals for billing as "unacceptable to customers in their current form", and called on water companies, regulators and the government to "think about customers' priorities" in terms of value for money.
Water price rise proposals 'unacceptable for customers'
WaterVoice has today described companies' proposals for billing as "unacceptable to customers in their current form", and called on water companies, regulators and the government to "think about customers' priorities" in terms of value for money.
18 January 2007
Water companies lift hosepipe bans
Several water companies have eased restrictions on water usage by lifting hosepipe bans today. Thames Water, Southern Water, Three Valleys Water and Sutton and East Surrey Water have announced the end of restrictions this morning. However, customers of South East Water and Mid Kent Water remain subject to hosepipe bans.
Water companies lift hosepipe bans
Several water companies have eased restrictions on water usage by lifting hosepipe bans today. Thames Water, Southern Water, Three Valleys Water and Sutton and East Surrey Water have announced the end of restrictions this morning. However, customers of South East Water and Mid Kent Water remain subject to hosepipe bans.
01 March 2006
Water firm to introduce meters
A water company in the south east of England has been given permission to install compulsory water meters in homes. Folkestone and Dover Water Services was granted "water scarcity status", which will allow it to force all 65,000 homes in its service area to install meters.
Water firm to introduce meters
A water company in the south east of England has been given permission to install compulsory water meters in homes. Folkestone and Dover Water Services was granted "water scarcity status", which will allow it to force all 65,000 homes in its service area to install meters.
-
Northern Ireland WeatherToday:A showery start with outbreaks most frequent north of Lough Neagh and through the morning, before dwindling during the afternoon as the northwest breezes ease and brighter spells of weak sunshine prosper. Maximum temperature 8 °C.Tonight:A dry night, save for a few light showers around the coasts, with prolonged clear spells and light winds bringing a frosty dawn for many in central and southern parts. Minimum temperature -3 °C.