17/06/2003
International guidelines to combat fraud scams unveiled
A set of new international guidelines have been published today which will seek to reduce fake lottery schemes, prize draws and credit cons that operate across national borders.
The Organisation for Economic Cooperation and Development (OECD) launched the guidelines as part of their new drive to combat international scams and internet fraud.
Specific provisions include: establishing an early warning system to notify other countries of scams that may effect them; a national contact point to ensure clear channels of communication and co-operation; and a further look at the benefit of enabling enforcement authorities to gain monetary redress on behalf of consumers.
The guidelines also "seek to ensure" that every country has the necessary authority and powers to take action in cross-border cases, and sets the stage for future work on the issue of consumer redress.
Consumer Affairs Minister Gerry Sutcliffe welcomed the move, saying that tens of thousands of UK consumers had already been the victims of such scams.
"International scam operators strike quickly, victimise thousands of consumers in a short period of time and then disappear along with the proceeds of their cons," he said.
John Vickers, Office of Fair Trading chairman, said: "Cross-border fraud against consumers, such as deceptive telemarketing, is a growing problem, costing UK consumers many millions of pounds a year. The OFT will play a full role in working with overseas partners to put a stop to these unacceptable practices."
The most widely known scam is the fake Canadian lottery which, between December 2000 and January 2003, saw UK consumers contacted by people claiming to be Canadian customs agents. They were advised to send money for customs fees and taxes via a wire transfer from their UK bank account to a bank in Toronto. The fraudsters collected over CAN$30,000 from just five UK consumers, although there were believed to be many more. In this case, the Toronto police, in conjunction with other enforcement authorities, were able to find and arrest these wrongdoers.
Another was the Canadian fraudulent telemarketing scam whereby thousands of telephone calls were made to people in the US and the UK by criminals purporting to represent the Nevada Gaming Commission. Upwards of CAN$5 million was made in this way.
Other types of scam that have come to the attention of enforcement authorities include - alleged 'psychics' and clairvoyants; misleading health and diet claims; misleading prize draws (including some that claim to be UK based but have a PO Box hiding an overseas connection); and timeshare and holiday club scams, which are notorious for using high-pressure selling techniques and evading consumer protection laws.
A UK campaign to stop consumers being ripped off by postal scams, such as bogus prize draws and competitions was launched by the DTI on 24th July 2002. A leaflet tells consumers what to watch out for and can be ordered free from DTI on 0870 1502 500.
(GMcG)
The Organisation for Economic Cooperation and Development (OECD) launched the guidelines as part of their new drive to combat international scams and internet fraud.
Specific provisions include: establishing an early warning system to notify other countries of scams that may effect them; a national contact point to ensure clear channels of communication and co-operation; and a further look at the benefit of enabling enforcement authorities to gain monetary redress on behalf of consumers.
The guidelines also "seek to ensure" that every country has the necessary authority and powers to take action in cross-border cases, and sets the stage for future work on the issue of consumer redress.
Consumer Affairs Minister Gerry Sutcliffe welcomed the move, saying that tens of thousands of UK consumers had already been the victims of such scams.
"International scam operators strike quickly, victimise thousands of consumers in a short period of time and then disappear along with the proceeds of their cons," he said.
John Vickers, Office of Fair Trading chairman, said: "Cross-border fraud against consumers, such as deceptive telemarketing, is a growing problem, costing UK consumers many millions of pounds a year. The OFT will play a full role in working with overseas partners to put a stop to these unacceptable practices."
The most widely known scam is the fake Canadian lottery which, between December 2000 and January 2003, saw UK consumers contacted by people claiming to be Canadian customs agents. They were advised to send money for customs fees and taxes via a wire transfer from their UK bank account to a bank in Toronto. The fraudsters collected over CAN$30,000 from just five UK consumers, although there were believed to be many more. In this case, the Toronto police, in conjunction with other enforcement authorities, were able to find and arrest these wrongdoers.
Another was the Canadian fraudulent telemarketing scam whereby thousands of telephone calls were made to people in the US and the UK by criminals purporting to represent the Nevada Gaming Commission. Upwards of CAN$5 million was made in this way.
Other types of scam that have come to the attention of enforcement authorities include - alleged 'psychics' and clairvoyants; misleading health and diet claims; misleading prize draws (including some that claim to be UK based but have a PO Box hiding an overseas connection); and timeshare and holiday club scams, which are notorious for using high-pressure selling techniques and evading consumer protection laws.
A UK campaign to stop consumers being ripped off by postal scams, such as bogus prize draws and competitions was launched by the DTI on 24th July 2002. A leaflet tells consumers what to watch out for and can be ordered free from DTI on 0870 1502 500.
(GMcG)
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15 October 2003
New agreement to see crackdown on international scams
A new level of co-operation to crack down on the menace of international scams has been announced by the Department of Trade and Industry. UK consumers have in the past fallen victim to bogus Canadian lottery scams, and dubious e-mail approaches urging people to part with their money often originate from overseas, the department said.
New agreement to see crackdown on international scams
A new level of co-operation to crack down on the menace of international scams has been announced by the Department of Trade and Industry. UK consumers have in the past fallen victim to bogus Canadian lottery scams, and dubious e-mail approaches urging people to part with their money often originate from overseas, the department said.
09 February 2005
OFT scheme to crack down on scams
The Office of Fair Trading (OFT) has launched a scheme to help customers spot scams and avoid being 'taken in' by fraudsters. A month-long campaign has been launched to help educate consumers about mass-marketed scams received via e-mail, post or telephone calls.
OFT scheme to crack down on scams
The Office of Fair Trading (OFT) has launched a scheme to help customers spot scams and avoid being 'taken in' by fraudsters. A month-long campaign has been launched to help educate consumers about mass-marketed scams received via e-mail, post or telephone calls.
02 February 2009
'Scamnesty' Launch As New Figures Reveal Top Scams
The OFT has today launched its 2009 Scams Awareness Month to raise awareness of mass marketed scams, which cost the UK public £3.5billion a year. Every year an estimated three million UK consumers fall victim to scams sent by post, email, text, the phone and internet, the Office of Fair Trading said.
'Scamnesty' Launch As New Figures Reveal Top Scams
The OFT has today launched its 2009 Scams Awareness Month to raise awareness of mass marketed scams, which cost the UK public £3.5billion a year. Every year an estimated three million UK consumers fall victim to scams sent by post, email, text, the phone and internet, the Office of Fair Trading said.
08 September 2009
OFT Investigates Retirement Home Exit Fees
The Office of Fair Trading (OFT) is issuing formal written notices to 26 retirement home firms setting out concerns over fees charged when residents sell or rent their properties.
OFT Investigates Retirement Home Exit Fees
The Office of Fair Trading (OFT) is issuing formal written notices to 26 retirement home firms setting out concerns over fees charged when residents sell or rent their properties.
17 December 2004
Consumer credit shake-up targets rogue lending
Tough new sanctions on rogue lenders could be introduced under a new Bill introduced in the House of Commons by Trade and Industry Secretary Patricia Hewitt. Measures in the Consumer Credit Bill would create a fairer, clearer and more competitive credit market, by bringing in new rules to give consumers better protection and more rights.
Consumer credit shake-up targets rogue lending
Tough new sanctions on rogue lenders could be introduced under a new Bill introduced in the House of Commons by Trade and Industry Secretary Patricia Hewitt. Measures in the Consumer Credit Bill would create a fairer, clearer and more competitive credit market, by bringing in new rules to give consumers better protection and more rights.
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