04/03/2014

Public Warned About Dangers Over Holiday Booking Fraud

ABTA, The City of London Police's National Fraud Intelligence Bureau (NFIB) and Get Safe Online have joined forces to warn the general public about the dangers posed by holiday booking fraud.

Findings from a report compiled by the NFIB reveal the scale of the crime and expose common tactics used by fraudsters who stole an estimated £7million from unsuspecting holidaymakers and other travellers in 2013.

The 2014 report reveals that over a 12 month period over 4500 cases of holiday booking fraud were reported. The most common types relate to:

• Holiday accommodation – According to the report almost a third (30%) of holiday fraud victims in 2013 were scammed by the fraudulent advertisement of holiday villas and apartments, with some arriving at their destination to discover they had nowhere to stay.

• Airline tickets – where a customer believes they are booking a flight and receives a fake ticket or pays for a ticket that never turns up. This is the most second most common type of booking fraud, accounting for 21% of holiday booking fraud reported to the police in 2013. Average losses are more than £1000 per victim, with flights to West Africa a particular target.

• Package holidays – particularly group, sports and religious packages. The report highlights the Hajj pilgrimage to Saudi Arabia and major sporting events such as the Ryder Cup as particular targets for fraudsters. These types of package holiday fraud accounted for 17% of reports in 2013. In 2014, packages for the Ryder Cup and Commonwealth Games in Scotland, and travel to the World Cup in Brazil, may prove a target.

A 2013 YouGov poll for ABTA revealed that one in ten consumers (9%) do nothing to research their travel company, such as checking if it is a member of a trade association such as ABTA (which has a code of conduct in place to protect consumers), asking friends and family for recommendations, or running a web search.

(CVS/CD)

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