03/02/2005

'Fawlty Towers' hotels face government clamp-down

Badly-run hotels like the one featured in the classic BBC sitcom, 'Fawlty Towers' could soon be a thing of the past, with the introduction of new tourism guidelines.

The guidelines will target guesthouses and B&Bs that offer poor standards of food, safety and hygiene.

The guide to minimum accomodation standards was drawn up following a two-year study and a pilot project, which took place in popular British holiday spots such as Blackpool and Bournemouth.

The guide instructs local authorities how they can work alongside hoteliers to ensure that facilities and service meet legal requirements. It is also hoped that the new initiatives will make it easier and less costly for businesses to comply with the regulations.

Commenting on the new guide, Tourism Minister, Richard Caborn, said: "A disappointing hotel experience creates a bad image and can significantly harm the country's reputation as a leading tourist destination. Visitors are put off from returning and tell others not to bother either. There is nothing like word of mouth following a bad experience. Those who let the side down must either get their act together or risk being shut down."

(KMcA/SP)

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