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16/07/2012
Ulster Bank 'Back To Normal'
Ulster Bank says its systems are up and running again following a technical failure nearly a month ago.
The bank said most of its customers would now be experiencing normal service but some people might still have problems.
Bosses at Ulster Bank had set the target of being back to normal by this week.
A computer failure at RBS Group, the bank's parents company, on June 19 led to people losing access to up-to-date account balances.
Direct debits and standing orders were affected, and some people were stranded abroad without the money from their pay to be able to get home.
Ulster Bank responded with longer opening hours, including keeping 10 Northern Irish branches open on the July 12 bank holiday.
Antoinette McKeown from the Consumer Council welcomed the return to normal service but said Ulster Bank must now make it clear what kind of compensation would be offered.
The bank's statement in full was: "All of our systems are running as normal this morning in the timeframes we would expect and normal service has now been restored for the majority of our customers. Given the scale of the incident, the clean up continues and a small percentage of outstanding transactions are being processed over the next couple of days. There is no doubt that there will be reconciliations to some customer accounts that also need to take place over the coming days and weeks. However, for the majority of customers it is now business as usual.
"Once again we would like to unreservedly apologise to our customers."
(NE)
The bank said most of its customers would now be experiencing normal service but some people might still have problems.
Bosses at Ulster Bank had set the target of being back to normal by this week.
A computer failure at RBS Group, the bank's parents company, on June 19 led to people losing access to up-to-date account balances.
Direct debits and standing orders were affected, and some people were stranded abroad without the money from their pay to be able to get home.
Ulster Bank responded with longer opening hours, including keeping 10 Northern Irish branches open on the July 12 bank holiday.
Antoinette McKeown from the Consumer Council welcomed the return to normal service but said Ulster Bank must now make it clear what kind of compensation would be offered.
The bank's statement in full was: "All of our systems are running as normal this morning in the timeframes we would expect and normal service has now been restored for the majority of our customers. Given the scale of the incident, the clean up continues and a small percentage of outstanding transactions are being processed over the next couple of days. There is no doubt that there will be reconciliations to some customer accounts that also need to take place over the coming days and weeks. However, for the majority of customers it is now business as usual.
"Once again we would like to unreservedly apologise to our customers."
(NE)
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05 July 2012
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Ulster Bank accounts are expected to be back to normal by July 16, executives from the bank have told the Northern Ireland Assembly. They briefed MLAs on the crisis at a meeting of the Enterprise Committee in Stormont.
Ulster Bank To Be Normal By July 16, Assembly Told
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31 August 2012
Ulster Bank Announce Compensation Details
Ulster Bank have announced details of the compensation it will pay to customers who were affected by the recent computer glitch. The bank said customers who ere left out-of-pocket will be reimbursed, as well as an additional 20% on top of theses up to a maximum of £100, to Personal and SME customers.
Ulster Bank Announce Compensation Details
Ulster Bank have announced details of the compensation it will pay to customers who were affected by the recent computer glitch. The bank said customers who ere left out-of-pocket will be reimbursed, as well as an additional 20% on top of theses up to a maximum of £100, to Personal and SME customers.
15 November 2012
Northern Bank Becomes Danske
Today the Northern Bank officially becomes Danske Bank. The new name comes from the bank’s Danish parent and will see branches across Ireland, Norway, Finland, Latvia, Estonia and Lithuania adopt the new title.
Northern Bank Becomes Danske
Today the Northern Bank officially becomes Danske Bank. The new name comes from the bank’s Danish parent and will see branches across Ireland, Norway, Finland, Latvia, Estonia and Lithuania adopt the new title.
15 November 2017
Ulster Bank To Close 11 NI Branches
Ulster Bank has confirmed it plans to close 11 branches next year in Northern Ireland. The bank confirmed it will be seeking 40 voluntary redundancies as a result of the closures. The branches to close are: Ballyclare, Dromore, Moira, Draperstown, Dungiven, Portrush, Killyleagh, Rathfriland, Castlederg, Irvinestown and Stewartstown.
Ulster Bank To Close 11 NI Branches
Ulster Bank has confirmed it plans to close 11 branches next year in Northern Ireland. The bank confirmed it will be seeking 40 voluntary redundancies as a result of the closures. The branches to close are: Ballyclare, Dromore, Moira, Draperstown, Dungiven, Portrush, Killyleagh, Rathfriland, Castlederg, Irvinestown and Stewartstown.
25 June 2013
New NI Bank Notes In Circulation
New bank notes have been released into circulation in Northern Ireland. The £10 and £20 notes are being issued from Danske Bank and will gradually replace the existing Northern Bank notes. The design of the notes remains the same, the only difference is the Danske Bank logo has replaced the Northern Bank logo.
New NI Bank Notes In Circulation
New bank notes have been released into circulation in Northern Ireland. The £10 and £20 notes are being issued from Danske Bank and will gradually replace the existing Northern Bank notes. The design of the notes remains the same, the only difference is the Danske Bank logo has replaced the Northern Bank logo.
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Northern Ireland WeatherToday:A showery start with outbreaks most frequent north of Lough Neagh and through the morning, before dwindling during the afternoon as the northwest breezes ease and brighter spells of weak sunshine prosper. Maximum temperature 8 °C.Tonight:A dry night, save for a few light showers around the coasts, with prolonged clear spells and light winds bringing a frosty dawn for many in central and southern parts. Minimum temperature -3 °C.
