11/11/2014
£196m Spent On Delivering NI Benefits
£196m was spent on delivering the benefit system in Northern Ireland in 2012-13, the Northern Ireland Audit Office has said.
A report published today highlights areas in which savings could be made in the administration of benefits in the region.
The Jobs and Benefits Office Project, carried through 2001 - 2011, co-located 27 Social Security Offices and 27 job centres. But the report found that the project closed prematurely in 2011, having completed 27 out of a planned 35 Jobs and Benefits Offices.
The total capital cost for the 27 completed Offices was £60m, amounting to £17m more than the £43m originally estimated to complete all 35 Offices.
The Customer First Project, carried through 2006 - 2013, consolidated back office benefit processing into 16 Benefit Processing Centres. But the report found that fewer processing centres "could have enabled further administrative efficiencies to be achieved through greater economies of scale."
The report also said the implementation of Universal Credit could offer the Social Security Agency a "significant opportunity" to improve efficiency in the administration of benefits, due to a reduction in the numbers of staff required.
Kieran Donnelly, Comptroller and Auditor General, said: "Whilst the Social Security Agency has implemented a number of Welfare Reform and Modernisation Programmes in recent years, the primary focus of these have been meeting the requirements of legislative and policy change, not the efficiency of benefit administration. In the future, it is important that efficiency considerations are to the fore."
(IT/MH)
A report published today highlights areas in which savings could be made in the administration of benefits in the region.
The Jobs and Benefits Office Project, carried through 2001 - 2011, co-located 27 Social Security Offices and 27 job centres. But the report found that the project closed prematurely in 2011, having completed 27 out of a planned 35 Jobs and Benefits Offices.
The total capital cost for the 27 completed Offices was £60m, amounting to £17m more than the £43m originally estimated to complete all 35 Offices.
The Customer First Project, carried through 2006 - 2013, consolidated back office benefit processing into 16 Benefit Processing Centres. But the report found that fewer processing centres "could have enabled further administrative efficiencies to be achieved through greater economies of scale."
The report also said the implementation of Universal Credit could offer the Social Security Agency a "significant opportunity" to improve efficiency in the administration of benefits, due to a reduction in the numbers of staff required.
Kieran Donnelly, Comptroller and Auditor General, said: "Whilst the Social Security Agency has implemented a number of Welfare Reform and Modernisation Programmes in recent years, the primary focus of these have been meeting the requirements of legislative and policy change, not the efficiency of benefit administration. In the future, it is important that efficiency considerations are to the fore."
(IT/MH)
Related Northern Ireland News Stories
Click here for the latest headlines.
25 November 2024
SDLP Seeks Views On Proposed Regional Jobs, Skills and Investment Bill
The SDLP has announced the launch of a public consultation of their proposed Regional Jobs, Skills and Investment Bill, describing it as an opportunity to rebalance the economy across the North. The consultation opened online today and will close on Sunday 16th February.
SDLP Seeks Views On Proposed Regional Jobs, Skills and Investment Bill
The SDLP has announced the launch of a public consultation of their proposed Regional Jobs, Skills and Investment Bill, describing it as an opportunity to rebalance the economy across the North. The consultation opened online today and will close on Sunday 16th February.
25 November 2024
Other News In Brief
DfC Launch Public Consultation On Gender Pay Gap A consultation on proposed changes to Section 19 of the Employment Act (Northern Ireland) relating to the requirements for employers to publish information on the pay of male and female employees has been launched by the Department for Communities.
Other News In Brief
DfC Launch Public Consultation On Gender Pay Gap A consultation on proposed changes to Section 19 of the Employment Act (Northern Ireland) relating to the requirements for employers to publish information on the pay of male and female employees has been launched by the Department for Communities.
01 June 2012
Benefits Processing To Be Centralised
Benefits processing is to be centralised in Belfast and Londonderry offices by this autumn. But the Social Security Agency (SSA) insisted the move would not mean job losses and said the changes to the local office network would improve customer service.
Benefits Processing To Be Centralised
Benefits processing is to be centralised in Belfast and Londonderry offices by this autumn. But the Social Security Agency (SSA) insisted the move would not mean job losses and said the changes to the local office network would improve customer service.
30 September 2003
Kilkeel gets new £1m Jobs and Benefits Office
A £1 million Jobs & Benefits office has been officially opened in Kilkeel today. Chief Executive of the Social Security Agency, Chris Thompson said the new office would offer "a whole new service for the community in Kilkeel and demonstrates our commitment to providing excellent services in the town".
Kilkeel gets new £1m Jobs and Benefits Office
A £1 million Jobs & Benefits office has been officially opened in Kilkeel today. Chief Executive of the Social Security Agency, Chris Thompson said the new office would offer "a whole new service for the community in Kilkeel and demonstrates our commitment to providing excellent services in the town".
13 May 2008
Motorbikers Get Post Office Insurance Boost
The Post Office is aiming to put a stamp of approval on the world of motorcycle insurance. It is about to launch a new range of bike cover, so recognising the growth in the popularity of two-wheeled transport.
Motorbikers Get Post Office Insurance Boost
The Post Office is aiming to put a stamp of approval on the world of motorcycle insurance. It is about to launch a new range of bike cover, so recognising the growth in the popularity of two-wheeled transport.
-
Northern Ireland WeatherToday:A showery start with outbreaks most frequent north of Lough Neagh and through the morning, before dwindling during the afternoon as the northwest breezes ease and brighter spells of weak sunshine prosper. Maximum temperature 8 °C.Tonight:A dry night, save for a few light showers around the coasts, with prolonged clear spells and light winds bringing a frosty dawn for many in central and southern parts. Minimum temperature -3 °C.