28/07/2009
Call Centre Dials-up 200 Jobs
A major UK supermarket chain is ringing the changes this week with news of around 200 new jobs for Co Down.
Sainsbury's is creating the new positions at the Newry-based Teleperformance Call Centre.
It has been awarded the contract to provide helpline and customer service facilities for the supermarket's first phase of adding non-food merchandise to its sainsburys.co.uk website.
The newly-improved site will initially offer 4,500 home and lifestyle products rising to 8,000 by September - a significant increase in the number and variety of products that can currently be purchased online from the sainsburys.co.uk website.
To coincide with this launch, customers will be offered a customer service line which will be managed through the Newry Call centre.
David Davidson, Regional Operations Manager for Northern Ireland said: "We are delighted to be creating these additional jobs in Northern Ireland.
"Teleperformance in both Newry and Bangor manage a number of Sainsbury's call centre services," he said, also noting that they have recently taken on more than 100 new staff for the west Belfast store at the Kennedy Centre which is opening later this summer.
"This call centre job announcement shows our continuing commitment to Northern Ireland in all capacities," he said.
Teleperformance is based at the same site as Sainsbury's Newry store at The Quays Shopping Centre.
Commenting, Adam Gould, Director of Commercial Sector at Teleperformance said: "This is a real boost for the local area and for Teleperformance.
"We are delighted to be extending our commitment to Sainsbury's and look forward to welcoming new colleagues and implementing the new programme."
(BMcC/JM)
Sainsbury's is creating the new positions at the Newry-based Teleperformance Call Centre.
It has been awarded the contract to provide helpline and customer service facilities for the supermarket's first phase of adding non-food merchandise to its sainsburys.co.uk website.
The newly-improved site will initially offer 4,500 home and lifestyle products rising to 8,000 by September - a significant increase in the number and variety of products that can currently be purchased online from the sainsburys.co.uk website.
To coincide with this launch, customers will be offered a customer service line which will be managed through the Newry Call centre.
David Davidson, Regional Operations Manager for Northern Ireland said: "We are delighted to be creating these additional jobs in Northern Ireland.
"Teleperformance in both Newry and Bangor manage a number of Sainsbury's call centre services," he said, also noting that they have recently taken on more than 100 new staff for the west Belfast store at the Kennedy Centre which is opening later this summer.
"This call centre job announcement shows our continuing commitment to Northern Ireland in all capacities," he said.
Teleperformance is based at the same site as Sainsbury's Newry store at The Quays Shopping Centre.
Commenting, Adam Gould, Director of Commercial Sector at Teleperformance said: "This is a real boost for the local area and for Teleperformance.
"We are delighted to be extending our commitment to Sainsbury's and look forward to welcoming new colleagues and implementing the new programme."
(BMcC/JM)
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FEXCO Jobs Announcement Welcomed
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FEXCO Jobs Announcement Welcomed
Fine Gael Kerry TD, Brendan Griffin, has welcomed the news that the Kerry-based company FEXCO is to create 25 new jobs at its facility in Caherciveen. The company made the announcement after it secured a new contract from Aer Lingus to provide call centre services to the airline.
11 January 2007
Invest NI Announces Newry Investment By Teleperformance
Around 450 new jobs are to be created in County Down, with the opening of a new call centre, it has today emerged. Teleperformance, which is one of the world’s leading providers of intelligent contact centre and CRM (Customer Relationship Management) solutions, is to open a new centre in Newry, where the new employees will be based.
Invest NI Announces Newry Investment By Teleperformance
Around 450 new jobs are to be created in County Down, with the opening of a new call centre, it has today emerged. Teleperformance, which is one of the world’s leading providers of intelligent contact centre and CRM (Customer Relationship Management) solutions, is to open a new centre in Newry, where the new employees will be based.
14 November 2012
Call Centre Staff Lose Redundancy Payments To Administrators
Thirty former employees of a call centre have learnt they won’t be paid redundancy as the firm has gone into liquidation. Administrators KPMG told staff at the Buncrana-based Assetco Managed Services on Tuesday night their positions providing support services to the London Fire Brigade have been done away with.
Call Centre Staff Lose Redundancy Payments To Administrators
Thirty former employees of a call centre have learnt they won’t be paid redundancy as the firm has gone into liquidation. Administrators KPMG told staff at the Buncrana-based Assetco Managed Services on Tuesday night their positions providing support services to the London Fire Brigade have been done away with.
07 May 2010
Jobs On The Line
Some 80 jobs are at risk at the NI call centre operator Gem with a consultation period already underway. The company has said 60 staff at its Belfast offices and 20 in Londonderry could be made redundant from the 500 people it employs now.
Jobs On The Line
Some 80 jobs are at risk at the NI call centre operator Gem with a consultation period already underway. The company has said 60 staff at its Belfast offices and 20 in Londonderry could be made redundant from the 500 people it employs now.
29 July 2009
Call Centre Crisis Threatens 250 Jobs
Fears are growing for the overall future of one of Londonderry's biggest employers. Stream International called staff together for a major announcement this afternoon. It emerged that 250 workers could lose their jobs if another contract is not found in 90 days.
Call Centre Crisis Threatens 250 Jobs
Fears are growing for the overall future of one of Londonderry's biggest employers. Stream International called staff together for a major announcement this afternoon. It emerged that 250 workers could lose their jobs if another contract is not found in 90 days.
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