Organisations in the justice and judicial category are involved in the administration of justice and the operation of courts and tribunals. This can include courts dealing with criminal, civil, family and other legal matters, as well as tribunals that hear disputes or appeals about subjects such as employment, tax, immigration and social security. Judicial work includes hearing cases, considering evidence and legal arguments, making decisions and giving judgments or sentences. Customers and court users may encounter services such as case administration, hearing schedules, filing or handling court documents, access to public hearings and information about decisions and procedures. Some organisations also provide facilities for mediation, legal representation, advice or the enforcement of court orders, although these may sit in separate categories.