Businesses in the forklifts category supply, hire, maintain and repair industrial trucks used to lift and move goods. Equipment may include counterbalance forklifts, reach trucks, pallet trucks, order pickers and rough-terrain models. Customers can expect advice on choosing machinery to suit the load, working environment, lifting height and frequency of use, as well as options for new or used equipment and short- or long-term hire. Services commonly include delivery, operator familiarisation, inspections, routine servicing, repairs and the supply of parts such as tyres, batteries and forks. Some providers also offer battery charging equipment, attachments, fleet management and warehouse equipment. Forklifts are used in settings such as warehouses, factories, construction sites and distribution yards; the appropriate machine depends on factors including available space, surface conditions, load capacity and safety requirements.