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12/12/2013
Ulster Bank Suffers Further Disruption
Ulster Bank has apologised for further disruptions to its services, after a "cyber attack" on sister company NatWest left many customers without wage payments and unable to access online services.
The disruption follows problems that occurred last week, leaving customers unable to use their debit or credit cards.
Ulster Bank has taken to Twitter to apologise to affected customers.
"We would like to apologise to any customers who have been impacted, the vast majority of customer issues have been resolved," the bank stated on its Twitter feed.
"Our services are now back on line and we're working through the impacts to our customers today."
"The bank has also assured customers that no one will be left out of pocket as a result."
(IT/MH)
The disruption follows problems that occurred last week, leaving customers unable to use their debit or credit cards.
Ulster Bank has taken to Twitter to apologise to affected customers.
"We would like to apologise to any customers who have been impacted, the vast majority of customer issues have been resolved," the bank stated on its Twitter feed.
"Our services are now back on line and we're working through the impacts to our customers today."
"The bank has also assured customers that no one will be left out of pocket as a result."
(IT/MH)
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31 August 2012
Ulster Bank Announce Compensation Details
Ulster Bank have announced details of the compensation it will pay to customers who were affected by the recent computer glitch. The bank said customers who ere left out-of-pocket will be reimbursed, as well as an additional 20% on top of theses up to a maximum of £100, to Personal and SME customers.
Ulster Bank Announce Compensation Details
Ulster Bank have announced details of the compensation it will pay to customers who were affected by the recent computer glitch. The bank said customers who ere left out-of-pocket will be reimbursed, as well as an additional 20% on top of theses up to a maximum of £100, to Personal and SME customers.
21 June 2012
Ulster Bank Error Leaves Customers' Payments Delayed
Ulster Bank has admitted ongoing delays in processing payments and warned it may take until tomorrow (Friday) for the backlog to be cleared. The bank thanked customers for their patience and said that anyone who needs to access their salary or social security payments urgently should go to their local branch with account details and ID.
Ulster Bank Error Leaves Customers' Payments Delayed
Ulster Bank has admitted ongoing delays in processing payments and warned it may take until tomorrow (Friday) for the backlog to be cleared. The bank thanked customers for their patience and said that anyone who needs to access their salary or social security payments urgently should go to their local branch with account details and ID.
07 March 2013
Ulster Bank Apologises Over Glitch
The Ulster Bank has been forced to apologise to customers following problems with bank cards and online transactions. RBS, the bank's parent company, says the problem has been resolved, but many people have since reported problems are still occurring.
Ulster Bank Apologises Over Glitch
The Ulster Bank has been forced to apologise to customers following problems with bank cards and online transactions. RBS, the bank's parent company, says the problem has been resolved, but many people have since reported problems are still occurring.
03 December 2013
Ulster Bank Issues Resolved
Ulster Bank says it has resolved technical problems that left many of its customers unable to access basic services on Monday evening. The glitch affected customers of the Royal Bank of Scotland (RBS) Group, which includes NatWest and Ulster Bank, with many account holders unable to use their debit or credit cards.
Ulster Bank Issues Resolved
Ulster Bank says it has resolved technical problems that left many of its customers unable to access basic services on Monday evening. The glitch affected customers of the Royal Bank of Scotland (RBS) Group, which includes NatWest and Ulster Bank, with many account holders unable to use their debit or credit cards.
30 July 2012
Ulster Bank Customers Still Waiting For Compensation News
Millions of Ulster Bank customers are still waiting to hear how they will be compensated for the inconvenience resulting from bank glitches that left them unable to access the money in their accounts. Thousands of customers lost out on cash when a technical problem on June 19 left accounts frozen for a month.
Ulster Bank Customers Still Waiting For Compensation News
Millions of Ulster Bank customers are still waiting to hear how they will be compensated for the inconvenience resulting from bank glitches that left them unable to access the money in their accounts. Thousands of customers lost out on cash when a technical problem on June 19 left accounts frozen for a month.
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Northern Ireland WeatherToday:A showery start with outbreaks most frequent north of Lough Neagh and through the morning, before dwindling during the afternoon as the northwest breezes ease and brighter spells of weak sunshine prosper. Maximum temperature 8 °C.Tonight:A dry night, save for a few light showers around the coasts, with prolonged clear spells and light winds bringing a frosty dawn for many in central and southern parts. Minimum temperature -3 °C.
