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24/04/2014
Further Problems For Ulster Bank
Ulster Bank customers are once again facing issues with their accounts.
In a statement, the bank confirmed it was having problems with its computer systems.
It is understood the issue first occurred on Easter Monday and into Easter Tuesday.
The latest setback has seen some customers that have used cash machine withdrawals being debited twice from their accounts. Ulster Bank has said it hopes to restore the money back into the affected accounts by Thursday night.
A spokesperson for the organisation said: "We are working to correct this for affected customers and restore money to accounts tonight.
"Customers will not be left out of pocket as a result and can contact us if they require further assistance. We apologise for any inconvenience caused."
In 2012, a serious technical failure at parent company RBS meant many customers were left unable to access their money for weeks. The chaos led to the bank handing out £18m in compensation. Then last year, a series of glitches again hit the bank's systems. One such incident occurred in December, just days before Christmas when customers were unable to use their debit or credit cards, while online services and smartphone apps were also affected.
(JP)
In a statement, the bank confirmed it was having problems with its computer systems.
It is understood the issue first occurred on Easter Monday and into Easter Tuesday.
The latest setback has seen some customers that have used cash machine withdrawals being debited twice from their accounts. Ulster Bank has said it hopes to restore the money back into the affected accounts by Thursday night.
A spokesperson for the organisation said: "We are working to correct this for affected customers and restore money to accounts tonight.
"Customers will not be left out of pocket as a result and can contact us if they require further assistance. We apologise for any inconvenience caused."
In 2012, a serious technical failure at parent company RBS meant many customers were left unable to access their money for weeks. The chaos led to the bank handing out £18m in compensation. Then last year, a series of glitches again hit the bank's systems. One such incident occurred in December, just days before Christmas when customers were unable to use their debit or credit cards, while online services and smartphone apps were also affected.
(JP)
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25 April 2014
Ulster Bank Refunds Customers
Customers of Ulster Bank who found their accounts debited twice for withdrawals earlier this week, have been refunded, it is understood. The problem with the computer system stared on Easter Monday (21 April) and continued into Easter Tuesday.
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25 June 2013
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New NI Bank Notes In Circulation
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Northern Ireland WeatherToday:A showery start with outbreaks most frequent north of Lough Neagh and through the morning, before dwindling during the afternoon as the northwest breezes ease and brighter spells of weak sunshine prosper. Maximum temperature 8 °C.Tonight:A dry night, save for a few light showers around the coasts, with prolonged clear spells and light winds bringing a frosty dawn for many in central and southern parts. Minimum temperature -3 °C.
