02/12/2014

Rise In Number Of Consumers Targeted By Phone Scammers

The number of consumers who have been targeted by phone scammers over the last year has risen significantly, according to new figures.

New figures by Financial Fraud Action UK (FFA UK) by ICM, show over the last year, at least £23.9m of losses can be attributed to Vishing – up from £7m in the previous year.

58 per cent of people have received suspect calls, a steep rise from 41 per cent of respondents in a similar study carried out last summer.

In response, a rare 'Joint Declaration of the UK Banks' supported by Police , launched today, has brought together banks, building societies and card companies, as well as Chief Police Officers, to clarify the warning signs of a phone scam. This will be supported by a national advertising campaign to convey these messages to households across the UK.

Almost half, 41 per cent of respondents, were unaware of the fraudsters’ trick of encouraging their victim to call the bank to verify their identity, only to stay on the line, which can remain open for up to two minutes. When the victim picks up the phone to make what they assume is a new call, the criminal's accomplice tricks them into thinking they are now connected to the bank.

(CD/IT)

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