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28/03/2013
Ulster Bank Hit By Another Technical Glitch
Ulster Bank customers were left unable to access mobile banking following another technical problem.
In a statement the bank, which is part of the RBS Group, said: "The service is back up and running for our customers who use Android, Blackberry and Windows apps.
"We are working hard to get the other apps back and will let you know as soon as they are ready to use."
At the beginning of the month, Ulster Bank apologised to customers who had problems using bank cards.
Last year, the bank also caused major disruptions to its customers due to computer faults.
(CD)
In a statement the bank, which is part of the RBS Group, said: "The service is back up and running for our customers who use Android, Blackberry and Windows apps.
"We are working hard to get the other apps back and will let you know as soon as they are ready to use."
At the beginning of the month, Ulster Bank apologised to customers who had problems using bank cards.
Last year, the bank also caused major disruptions to its customers due to computer faults.
(CD)
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31 August 2012
Ulster Bank Announce Compensation Details
Ulster Bank have announced details of the compensation it will pay to customers who were affected by the recent computer glitch. The bank said customers who ere left out-of-pocket will be reimbursed, as well as an additional 20% on top of theses up to a maximum of £100, to Personal and SME customers.
Ulster Bank Announce Compensation Details
Ulster Bank have announced details of the compensation it will pay to customers who were affected by the recent computer glitch. The bank said customers who ere left out-of-pocket will be reimbursed, as well as an additional 20% on top of theses up to a maximum of £100, to Personal and SME customers.
21 June 2012
Ulster Bank Error Leaves Customers' Payments Delayed
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Ulster Bank Error Leaves Customers' Payments Delayed
Ulster Bank has admitted ongoing delays in processing payments and warned it may take until tomorrow (Friday) for the backlog to be cleared. The bank thanked customers for their patience and said that anyone who needs to access their salary or social security payments urgently should go to their local branch with account details and ID.
02 July 2012
Ulster Bank Customers 'Put To Back Of RBS Queue'
RBS Group has been accused of putting Northern Ireland customers "to the back of the queue" as they face entering a third week of account problems at Ulster Bank. NI Shadow Secretary of State Vernon Coaker said the banking group, which owns Ulster Bank, had "serious questions" to answer for the way customers here have been treated.
Ulster Bank Customers 'Put To Back Of RBS Queue'
RBS Group has been accused of putting Northern Ireland customers "to the back of the queue" as they face entering a third week of account problems at Ulster Bank. NI Shadow Secretary of State Vernon Coaker said the banking group, which owns Ulster Bank, had "serious questions" to answer for the way customers here have been treated.
25 April 2014
Ulster Bank Refunds Customers
Customers of Ulster Bank who found their accounts debited twice for withdrawals earlier this week, have been refunded, it is understood. The problem with the computer system stared on Easter Monday (21 April) and continued into Easter Tuesday.
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Customers of Ulster Bank who found their accounts debited twice for withdrawals earlier this week, have been refunded, it is understood. The problem with the computer system stared on Easter Monday (21 April) and continued into Easter Tuesday.
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Northern Ireland WeatherThis Evening and Tonight:Rain clearing away east by early evening with some clear spells but a few showers likely to affect the North coast and other areas towards dawn, remaining breezy and mild overnight. Minimum temperature 9 °C.
