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11/07/2002
Empey heads mission to US over TeleTech concerns
The Minister for Enterprise, Trade and Investment, Sir Reg Empey, is expected to meet TeleTech chiefs in the US over the company's concerns for the future of its north Belfast call centre.
The call centre, based in Duncairn Gardens, has been forced to close down twice over the last year because of sectarian violence in the area.
Sir Reg, has already appealed to representatives of north Belfast to help stop further sectarian violence that could threaten the future of the centre.
Suprisingly, the Ministers call was backed by loyalist paramilitary group, the UDA who said they would "actively discourage" sectarianism in and around the interface area if it was having an impact on the business community.
Meanwhile, the SDLP has requested a meeting with the management of the centre at the "earliest opportunity".
The party's councillor for Oldpark, Martin Morgan, said his party was seeking the meeting in order to "establish the severity of the problem faced by the plant".
He added: "We will also offer to assist the company in any way which may secure existing and potential jobs. The success of TeleTech in north Belfast is key to attracting further jobs to the area in the future."
At present the call centre, which provides a 24-hour customer call service for some of the world's best-known companies, employs 300 workers.
(MB)
The call centre, based in Duncairn Gardens, has been forced to close down twice over the last year because of sectarian violence in the area.
Sir Reg, has already appealed to representatives of north Belfast to help stop further sectarian violence that could threaten the future of the centre.
Suprisingly, the Ministers call was backed by loyalist paramilitary group, the UDA who said they would "actively discourage" sectarianism in and around the interface area if it was having an impact on the business community.
Meanwhile, the SDLP has requested a meeting with the management of the centre at the "earliest opportunity".
The party's councillor for Oldpark, Martin Morgan, said his party was seeking the meeting in order to "establish the severity of the problem faced by the plant".
He added: "We will also offer to assist the company in any way which may secure existing and potential jobs. The success of TeleTech in north Belfast is key to attracting further jobs to the area in the future."
At present the call centre, which provides a 24-hour customer call service for some of the world's best-known companies, employs 300 workers.
(MB)
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30 May 2006
North Belfast call centre to cut jobs
American firm Teletech are to cut a number of jobs at its premises in Duncairn in north Belfast. The company has not yet revealed exactly how many jobs are to be cut.
North Belfast call centre to cut jobs
American firm Teletech are to cut a number of jobs at its premises in Duncairn in north Belfast. The company has not yet revealed exactly how many jobs are to be cut.
20 December 2001
First visits for Employment and Learning Minister
Carmel Hanna has undertaken her first official engagements as the new Minister for Employment and Learning. The Minister visited Lisburn JobCentre where she met with both staff and users of the extensive array of onsite services.
First visits for Employment and Learning Minister
Carmel Hanna has undertaken her first official engagements as the new Minister for Employment and Learning. The Minister visited Lisburn JobCentre where she met with both staff and users of the extensive array of onsite services.
14 February 2012
200 Call Centre Jobs To Be Axed
More than 200 call centre jobs in Belfast and Armagh are to be chopped, it has been revealed. HCL BPO Services (Northern Ireland), a unit of HCL Technologies, announced a 90-day consultation period.
200 Call Centre Jobs To Be Axed
More than 200 call centre jobs in Belfast and Armagh are to be chopped, it has been revealed. HCL BPO Services (Northern Ireland), a unit of HCL Technologies, announced a 90-day consultation period.
17 February 2004
Belfast to get jobs boost from BA call centre restructuring
Up to 50 new jobs look set to be created by British Airways (BA) in Belfast after it was announced that the airline is to restructure its UK call centre operation. BA said it was restructuring the operation in response to the growing number of customers who book flights on the airline’s website and the declining number of calls handled.
Belfast to get jobs boost from BA call centre restructuring
Up to 50 new jobs look set to be created by British Airways (BA) in Belfast after it was announced that the airline is to restructure its UK call centre operation. BA said it was restructuring the operation in response to the growing number of customers who book flights on the airline’s website and the declining number of calls handled.
07 April 2004
NTL to close Belfast call centre
NTL has announced it is to close its Belfast-based call centre within the next 18 months as part of a "business efficiency drive". Of its 13 call centres, 10 - including Belfast - will be consolidated into three state-of-the-art call centres in Manchester, Swansea and Bellshill (Glasgow).
NTL to close Belfast call centre
NTL has announced it is to close its Belfast-based call centre within the next 18 months as part of a "business efficiency drive". Of its 13 call centres, 10 - including Belfast - will be consolidated into three state-of-the-art call centres in Manchester, Swansea and Bellshill (Glasgow).
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